Gecko Depot strives to offer the highest level of service and quality to you. Below are our policies and procedures to ensure smooth handling of your ordered parts. Please note we do not sell directly to consumers. This catalogue is intended for qualified spa technicians, spas dealers and pool & spas distributors.
How to place an order
By phone
You may call one of our technicians at 1-800-784-3256. You will be redirected to our call center where a technical agent is available to take your call from 8:30 AM until 5 PM Eastern time.
By eMail
You can reach us by e-mail at orders@geckodepot.com
Payments
Payments must be made by credit card. We accept Master Card or Visa. COD service is not available.
Pricing
The pricing in the catalogue is shown as a recommended end-user list price. You may contact our Customer Service department for your current discount at any time.
Prices are subject to change without notice.
Order Cancelation
Order cancellation is subject to approval by Gecko Depot. A 20% order cancellation fee will apply. Upon approval, material must be returned using the return procedure.